Privacy Policy

Shelly Heinrichs ("I", "me", or "my") respects your privacy. This policy explains what personal information this website collects, how it is used, and the choices you have. It is written to reflect the requirements of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information I collect

This is a simple, static website. It does not use analytics, advertising, or tracking cookies, and it does not build a profile of you. The only personal information I collect is what you choose to send me through the contact form:

• Your name
• Your email address
• Anything you write in your message, including details you share about your health goals

You are never required to use the form. If you would rather not share this information, please do not submit it.

How I use your information

I use the information you send only to read your message and reply to you personally. I do not sell, rent, or trade your personal information, and I do not use it for marketing unless you have separately and clearly asked to hear from me.

Service providers

The fonts and images on this site are served directly from the website itself, so simply loading a page does not send your information to any outside service. One third-party service is involved only when you choose to contact me:

• FormSubmit processes contact form submissions and delivers them to my email. Your form details pass through FormSubmit's servers, which are located in the United States. See their privacy practices at formsubmit.co.

Because FormSubmit stores and processes data outside Canada, information you send through the form may be subject to the laws of that country.

The GlucoSensei app

This website links to GlucoSensei, a separate app. Anything you do inside that app is governed by the app's own privacy policy, not this one.

How long I keep it

Messages you send arrive in my email inbox and are kept only as long as needed to help you and to keep a reasonable record of our correspondence. You can ask me to delete your information at any time.

Your rights

Under PIPEDA you have the right to access the personal information I hold about you, to ask me to correct it, and to withdraw your consent to my use of it. To make any of these requests, email me at shelly@shellyheinrichs.comand I will respond within a reasonable time.

Children

This website and my coaching are intended for adults. I do not knowingly collect personal information from children.

Changes to this policy

I may update this policy from time to time. When I do, I will change the "last updated" date above. Please check back occasionally.

Contact

If you have any questions about this policy or how your information is handled, email me at shelly@shellyheinrichs.com.